We’re committed to protecting and respecting your privacy.
This Privacy Notice (together with any other documents referred to herein) sets out the basis on which the personal information collected from you, or that you provide to Us, will be processed by Us in connection with recruitment processes. Please read the following carefully to understand Our views and practices regarding your personal information and how We will treat it.
Metsynergy Consultancy Services, [registered in India, with Corporate Identification Number is (CIN) U74999KL2020PTC065872 , DBA newGrin(“newGrin” or “we” or “us” or “our”) is committed to protecting the privacy of visitors and users of app newGrin (the “Apps”). We want our Customers and their Authorized Users (collectively, our “Customer(s)”) and Candidates (“Candidate(s)”) to have a positive experience while using the Site or Apps. We respect and protect our Customers’ and Candidates’ rights to privacy as set forth in this Privacy Policy. This Privacy Policy applies to both the Site and the Apps.
To provide some background to our Customers and Candidates, we primarily process personal information on behalf of and in accordance with the instructions of our Customers, who may collect such information from Candidates during the employment recruitment process or otherwise. In addition, we act as a data controller with respect to some Candidate personal information that we make available to our Customers upon authorization from such Candidates. We and our Customers collect such information from Candidates using the Site or the Apps. We also work with partners, who obtain information from Candidates, and offer this information to our Customers. The personal information from the Candidate(s) is concurrently and automatically stored and backed up from the Site and/or the Apps to servers that are under the control and in the possession of our hosting provider, who acts as our sub-processor. It is important to note that the provision of personal information by Customers or Candidates is not mandatory, and Customers and Candidates can refrain from such provision at any time and still maintain access to the Site and Apps.
By using the Services, you signify that you have read and understood this Policy. To the extent required under applicable law, you also provide your consent to us collecting, using and disclosing your personal information in accordance with this Policy. Personal information may be used interchangeably with “personal data” throughout this Policy.
Collection and Processing of Information
As a Processor
For the purposes of the GDPR, newGrin primarily acts as a Processor. This means that we act on behalf of our customers (generally, Employers) and process data on their instructions. Our customers are the Controllers of the personal data that we process. Please refer to their privacy statements for further details about their processing activities. Depending on the jurisdiction in which we operate, the terms “processor” and “controller” may have different designations, but the concepts behind the terminology are consistent. For example, a processor may be referred to under some regulations as a “service provider” or other terminology and a controller may be referred to as a “business” or other terminology. For simplicity, we use the processor/controller terms throughout this policy.
newGrin does not intend to collect or process, and the Services are not intended to store sensitive and or special categories of data such as health data, political opinions, religious beliefs, and financial information (including bank account and credit card information), social security number, date of birth, driver’s license numbers, etc. newGrin may incidentally process information pertaining to a User’s race/gender as captured by video.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
As a Controller
When you visit our website or interact with our social media pages we collect the following information:
your IP address
Cookie ID
use and browser information
content you interact with
If you request a demo for our product then we will also collect your
First Name
Last Name
Phone Number
Email Address
Department
Company Name
Company Industry
Number of Worldwide Employees
Company Headquarters
We may also collect non-personal and anonymous information to be used in an aggregate fashion. For example, we may collect system-related information to be used for system administration purposes, to help diagnose problems, to monitor traffic patterns, to determine which services are used most frequently and to assess site usage. Where data is anonymized, it is no longer considered personal data as this data does not directly or indirectly reveal your identity.
Third Parties
When you access the Services through any co-branded websites or linked web pages, your personal data will be disclosed to newGrin and/or the relevant co-sponsor where relevant. In that case, the use of such personal data by the co-sponsor company will be subject to the privacy policy of that company, and we are not responsible for nor subject to the co-sponsor’s policy regarding their use of the personal data. Accordingly, we encourage you to review the privacy policies and practices of any relevant co-sponsor before supplying any personal information.
The Services may contain links to third party sites. These links are provided for your convenience only and newGrin is not responsible for the privacy policies, practices, or content of sites owned by others that you may link to or that may be linked from the Services. We encourage you to review the privacy policies and terms and conditions of those sites so that you understand how those sites collect, use, and share your information. This Policy applies solely to the information that we collect from our Services.
Purpose and legal basis of Processing
Where recognized under applicable law, newGrin collects User information to provide the following services:
To fulfil a contract, or take steps linked to a contract: this is relevant where you contact us to receive Services. This includes:
Setting up accounts.
Verifying your identity.
Communicating with you.
Providing customer services.
As required by newGrin to conduct our business and pursue our legitimate interests, in particular:
Sending information that we believe Users may find helpful.
From time to time, contacting Users for application research purposes.
Customizing the Services.
Monitoring use of our websites and online services and improving our products.
Providing products and services you have requested.
Responding to any comments or complaints you may send us.
Using data in connection with legal claims, compliance, regulatory and investigative purposes when necessary and as required by law.
Where you give us consent:
We will send you direct marketing in relation to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners.
We place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used
On other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
For purposes which are required by law:
In response to requests by government or law enforcement authorities conducting an investigation.
newGrin may utilize artificial intelligence (AI) during a Candidate interview. The AI analyses responses to interview questions. More information about our use of AI can be obtained upon request.
Relying on our legitimate interests
We have performed balancing tests for all the data processing we carry out on the basis of our legitimate interests, which we have described above. You can obtain information on any of our balancing tests by contacting us using the details set out later in this notice.
Withdrawing consent or otherwise objecting to direct marketing
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have a right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.
Disclosure of Information
Where authorized by law, we may share your personal data with our affiliated group companies for marketing, communication, and facilitation of our Services.
newGrin will share your personal data:
If you are a Candidate – with the Employer and Recruiter;
If you are a Recruiter – with the Employer ;
If you are an Employer – with the Recruiter in order to provide our Services.
Personal data will also be shared with third party service providers, who will process it on behalf of newGrin for the purposes identified above. In particular, we use third party providers for website hosting, maintenance, audio/visual processing and identity checking.
Where we engage third parties on our behalf, we ensure that we have entered into appropriate agreements to protect your data. newGrin may also disclose personal data and aggregate anonymous information to those businesses, divisions, and units that are affiliated with us (set forth at the end of this Policy).
If one of our business lines or the entire business, or a substantial portion thereof, is acquired or transferred, whether by merger, consolidation or purchase of a substantial portion of assets, we may disclose and transfer your personal data to the acquiring third party. We may also disclose your’ personal data to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services; (b) comply with legal or regulatory requirements; (c) protect the rights, property or safety of us, our users or other third parties; or (d) prevent a crime or protect national security. We may also disclose aggregate anonymous information to clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our discretion, to have sound business reasons or justification.
Retention of Information
We will not retain data longer than is necessary to fulfill the purposes for which it was collected, by contract or as required by applicable law or regulations. When acting as a processor, data relating to Candidates is established by contract between newGrin and the Employer.
Where we process registration data, we do this for as long as you are an active user of our sites and in conformance with our record retention policies thereafter.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.
Your Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
You may have the right to be informed as to the processing of your personal data, to access your data, obtain a copy of the data, port the data, restrict, rectify or object to processing of the data, or request that the data be deleted or to withdraw consent. Users have the right to object to automated decision making and profiling if applicable. Users can also make a complaint to the supervisory authority in the country where they live, work or believe a breach has happened. Please address your query in accordance with the Contact Information section below.
We encourage you to contact us in the first instance to discuss any concerns or issues you may have relating to the processing of your data, so that we may cooperate with you to resolve the same.
Data Security
newGrin has put in place appropriate technical and organizational measures to prevent personal data from being accidentally lost, used or accessed in an unauthorized manner.
Children
We do not knowingly or specifically collect personal information from users under 16 years of age. We do not authorize users under 16 years of age to use the Services.
Policy Changes
newGrin reserves the right to change this Policy at any time. In particular, we may modify this Policy to reflect changes in the way we collect, use, or disclose information, or to reflect changes in privacy laws, regulations, and/or industry standards. We encourage Users to review this Policy when accessing the Services. Where the changes substantially affect the manner in which we handle your data, we will bring them to your attention.
Contact Information
To exercise your rights, ask questions about our privacy practices, or to submit a complaint, please contact us at:
Email: [email protected]
Effective Date: November 03, 2023